Performance Coaching
When to train and when to coach?
At Ascari we are the view that it depends on the client’s needs.
Training is both effective and efficient when there are several participants with the same or similar needs. Whereas coaching is best suited to small numbers of participants, or even just one or two participants when coaching is personalised to the specific needs of each individual.
Naturally, starting out as a sales training company, we are very experienced in providing one on one sales coaching. That can take the form of territory based sales executive coaching, or outbound telesales coaching and of course inbound telesales coaching.
At Ascari, coaching doesn’t stop with sales skills, we also coach in customer service skills, sales management skills, accessory merchandising skills and how to use parts and aftersales systems too.
With coaching from Ascari, you can be confident that your personnel will receive fastidious attention to detail from men and women regarded by their peers and clients as subject matter experts. Consultants who lead, inspire, motivate and educate their charges, making them want to know, want to study, want to practice and want to succeed.
Coaching in whatever discipline it might be from inbound sales calls to territory sales calls, and from merchandising to complaint handling, will in most instances include:
- Personality profiling
- Mental preparation
- Learning methods
- Mental conditioning
- Physical environment
- Gap analysis
- Skills acquisition
- Skills practise
- Skills application
- Review and onward development
Talk to us, share your vision with us so we can share our expertise with you.
